WHY DON'T YOUR FAT SACS COME WITH CHECK VALVES LIKE OTHERS ON THE MARKET?
We build our Fat Sacs with our customers in mind. It doesn't matter what sacs you're running in what boat... check valve systems choke the flow of water into the sac. It's by design that our sacs, combined with our Tsunami Pump, are the fastest filling ballast bags on the market. Of course you can order our Pro X Series check valve system separately, they're really easy to install. You just have to be willing to wait longer to ride...
MY QUICK CONNECT CAP IS GETTING HARDER TO PUT ON AND TAKE OFF. WHAT CAN I DO?
If the cap (W739) becomes harder to install and remove, just rub a light coat of o-ring grease on the cap. This will also help keep the o-ring in good condition.
MY TSUNAMI PUMP JUST STOPPED WORKING.
The first thing you should check is the fuse. It's located inside the tip of the cigarette lighter adapter. To remove it, you will either have to unscrew the tip from the adapter, or push the tip in and turn it to align it with the slots. Once aligned, you can pull it out to gain access to the fuse.
do i add more weight to the bow or stern?
Typically it is a 70/30 split with the 70% in the rear. This is of course a rule of thumb depending on your boat model and hull shape this can change slightly.
why does my boat porpoises in the water when taking off?
Typically there is too much weight in the rear and now enough in the bow. Try adding a couple 50 pound metal weights or 155 pound bricks in the front.
what is your warranty policy?
It is 1 year against manufacture defect from the time of the sale.