GENERAL WARRANTY POLICIES:
Barefoot International and Fat Sac Mfg. warranties and limitations extend only to the original purchaser or to the person for whom originally purchased.
Warranty claims are to be initiated only by a Barefoot International and Fat Sac Mfg. dealer or by the original purchaser of the product. Under no circumstance should a warranty claim be submitted and returned without a Return Authorization number issued by Barefoot International to the dealer or consumer directly. Dealers/consumers need to contact Barefoot International and Fat Sac Mfg. directly to initiate warranty and receive RA number. Dealers/consumers should always return product to Barefoot International and Fat Sac Mfg. directly, unless advised otherwise.
All items will be shipped back to Barefoot International and Fat Sac Mfg. via call tag/UPS number that will be given with the RA number. If product is refused warranty the customer/dealer will then be billed and held responsible for the shipping of the product. Barefoot International and Fat Sac Mfg. does not take back unsold product for credit. Any unopened product, or product returned with no apparent defect will be subject to a 20% restocking fee.
Barefoot International and Fat Sac Mfg. reserves the right to refuse warranty based on determination of defects caused by any other factor than manufacturer error. Any product determined to have been tampered with in any way will be void of any warranty. Products determined to have a manufacturers defect will be repaired if possible. Should a product be un-repairable, replacement is at the discretion of Barefoot International and Fat Sac Mfg. Warranty Department and would be a product of equal or greater performance.
Under no circumstances should the product be altered in any form. Clean only with soap and water, rinse thoroughly. Colors will possibly fade when subjected to prolonged sunlight exposure. Fading is not covered under warranty; store your product when not in use. Damage due to misuse, abuse or modification is excluded from warranty, as is normal wear.
ONE YEAR FROM DATE OF ORIGINAL PURCHASE - Fat Sac
Barefoot International and Fat Sac Mfg. will inspect any and all products sent in for warranty for the period of up to one year from original date of purchase of that product. The warranty period extends to any repaired or replaced items for the duration of the one year from date of purchase of the original item. Products older than one year must be accompanied with a customer receipt to verify purchase within one year.
Damaged merchandise includes items that have been damaged in shipping. If a shipment arrives at your door with apparent shipping damage, please refuse the delivery. If you have already accepted delivery and then find shipping damage, please call the merchant shipper immediately. The contact information for the merchant shipper will be in the box. Save all packaging material and paperwork; do not throw anything away! If you attempt to return the merchandise yourself, you will jeopardize our chances of making a claim, and you may not receive credit for the return.